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Talk to the people building it
Pre-sales questions, add-on licensing, a bug you hit on your own server, or a partnership idea — it all lands in the same inbox, and a human answers.
Send us a message
Fields marked * are required. Everything you send goes straight to deepak@acrossai.co.
Email us directly
One inbox for sales, support, and licensing. Include your site URL and plugin version and the first reply is usually the answer.
Response times
- Licensing & billing same day
- Paid add-on support 1 business day
- Free plugin questions 2–3 days
Faster than a form
Bugs in the free host plugins move fastest as GitHub issues — they land next to the code.
However you arrive
Pick the door that fits
Evaluating for a client site
Tell us the stack and the abilities you need exposed. We will say honestly whether AcrossAI fits today or is on the roadmap.
Something is broken
Use the support form — it asks for the versions and audit-log lines we need to reproduce the problem on the first pass.
Building on the API
Registering your own abilities or shipping an add-on? We will review your integration and link it from the ecosystem page.
Already running AcrossAI?
Technical problems get answered faster through the support queue, where we ask for the details up front.