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MailerPress Get Batch Chunks

mailerpress/get-batch-chunks is a debug-oriented drill-down into a send batch’s chunks, which are the unit of Action Scheduler dispatch.

Use it when a batch stalls.

At a glance

Abilitymailerpress/get-batch-chunks
ToolsetMailerPress — toolset/mailerpress
GroupMailerPress › Campaigns & Sending
RequiresAcrossAI Pro, plus MailerPress active on the site
Capabilitymanage_options
SafetyRead-only — changes nothing
RepeatableIdempotent — running it twice leaves the same result
Ships inAcrossAI Pro 0.9.16 and later

How it works

A stalled send is the most common operational problem with MailerPress, and it is almost always Action Scheduler rather than MailerPress — a site whose scheduler is not running has chunks sitting pending forever.

The chunk states distinguish the cases: pending chunks with past scheduled times mean the scheduler is not running; processing chunks that never complete mean something is failing mid-dispatch.

The scheduled times are what make the first diagnosis possible. A chunk scheduled for two hours ago and still pending is not waiting its turn.

It is also how you answer “how much of this send has gone out” during a pause decision — completed chunks are delivered and cannot be recalled.

Debug-oriented rather than reporting-oriented: the engagement figures live at batch level.

Input

NameTypeRequiredWhat it is
batch_idintegerYesThe send batch.

What comes back

NameTypeWhat it is
chunksarrayEach chunk with its state — pending, processing or completed — and scheduled time.
successbooleanWhether the call completed.
messagestringA one-line summary of what happened, suitable for showing a human.
error_codestringPresent only on failure — a stable machine-readable reason, such as a missing field, a wrong field type or an unmet confirmation.

Example

Ask your assistant:

Why has this send stopped?

It resolves to one call:

{
  "ability": "mailerpress/get-batch-chunks",
  "parameters": {
    "batch_id": 91
  }
}

Worth knowing

  • A stalled send is usually Action Scheduler, not MailerPress.
  • Pending chunks with past scheduled times are the signature of that.
  • Completed chunks are delivered and cannot be recalled.
  • Engagement figures are at batch level, not here.

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